Last updated: [date on publication]
Which cookies we use, what for, for how long, and how you change or withdraw your choice.
On the iGene websites (igene.nl and igene.eu) we use cookies and similar techniques. Below you can read which ones, what for, how long they are kept and how you change your choice. Does it involve personal data? Then our privacy statement explains how we handle it.
iGene Products B.V., Oude Haven 102, 6511 XH Nijmegen, the Netherlands (Chamber of Commerce 63823764), is responsible for these websites. Questions? Email privacy@igene.eu.
What are cookies?
A cookie is a small file that a website places on your computer, tablet or phone. Websites also use storage in your browser (so-called local storage and session storage), which works in the same way. In this statement we call all of them “cookies”.
What do we use cookies for?
We divide them into three types. You choose, except for the first.
1. Necessary (always on). Without these, the site does not work properly. We do not ask for consent for these.
2. Statistics (only with your consent). These show us how the site is used and where visitors get stuck, so that we can improve it.
3. Marketing (only with your consent). These let us measure whether our advertisements work and show advertisements that match your interests on other websites and social media.
Your consent for statistics and marketing is voluntary. You can also use the site and order without accepting these cookies. Consent you have given applies for 12 months; after that we ask again.
Which cookies do we use?
Necessary
| Name | From | Purpose | Retention period |
|---|---|---|---|
igene_consent |
iGene | Remembers your cookie choice. | 12 months |
igene-winkelwagen |
iGene (storage in your browser) | Keeps the contents of your shopping cart. | Until you empty the cart or place your order |
igene-kortingscode |
iGene (storage in your browser) | Remembers an applied discount code until checkout. | Until you close the browser tab |
igene_land |
iGene (storage in your browser) | Remembers the country you have chosen. | Until you change or clear it |
igene_actiebalk_… |
iGene (storage in your browser) | Remembers the last state of the promotion bar (until you close the browser tab) and whether you have dismissed it (until you clear that or a new promotion starts). | See description |
igene-bestelsleutel, igene-valideersleutel and igene-valideeruitkomst |
iGene (storage in your browser) | Hold the necessary key while you view your order or confirm your email address, so that it does not stay in the address bar. | Until you close the browser tab |
| Cloudflare Turnstile | Cloudflare | Protects forms against spam and bots. According to Cloudflare it does not place cookies; it does process data such as your IP address (see below). | No cookies from us; [to be checked with a cookie scan after the launch] |
Statistics (with your consent)
| Name | From | Purpose | Retention period |
|---|---|---|---|
_ga, _ga_SYENRFQ4F2 |
Google Analytics | Counts visitors and visits and shows how the site is used. | [approx. 24 months: to be checked] |
igene-ga-purchase |
iGene (storage in your browser) | Makes sure an order is counted only once in the statistics. | [to be confirmed: only after consent?] |
[Hotjar: _hj…] |
Hotjar | Shows where visitors click and scroll (heatmaps) and records visits. | [to be confirmed] |
[Microsoft Clarity: _clck, _clsk, CLID, MUID] |
Microsoft | Heatmaps and recordings of visits. | [to be confirmed] |
[Leadfeeder: _lfa] |
Dealfront | Recognises visits from organisations (business visitors). | [to be confirmed] |
[Piwik PRO: _pk_…] |
Piwik PRO | Web statistics. | [to be confirmed] |
Marketing (with your consent)
| Name | From | Purpose | Retention period |
|---|---|---|---|
_gcl_au, _gcl_aw |
Google Ads | Measures whether an advertisement leads to a visit or an order. | [approx. 3 months: to be checked] |
_fbp |
Meta (Facebook, Instagram) | Measures advertisements and shows advertisements to people who have visited our site. | [approx. 3 months: to be checked] |
[LinkedIn Insight: bcookie, lidc, li_…] |
Measures advertisements on LinkedIn and shows which organisations visit the site. | [to be confirmed] | |
[Bing Ads: _uetsid, _uetvid, MUID] |
Microsoft | Measures advertisements on Bing. | [to be confirmed] |
Third-party cookies and your data
With statistics and marketing, the companies mentioned (Google, Meta, Microsoft, LinkedIn and the others) receive data about your visit through the cookies, such as your IP address, your device and the pages you view. They may also process this data outside the European Union, for example in the United States. How they handle it is described in their own privacy statements. [Per tool, add the reference and the basis for the transfer (such as the EU-US Data Privacy Framework) after a legal check.]
We use Google Tag Manager to manage these services. We only load Tag Manager itself after you have allowed statistics or marketing.
Security of forms (Cloudflare Turnstile). On pages with a form we load Cloudflare Turnstile, so that spam and bots cannot submit forms. This is necessary for the functioning and security of the form, which is why we do not ask for consent for it. According to Cloudflare, Turnstile does not place cookies. Cloudflare does process some technical data to determine whether a human or a bot is filling in the form: your IP address, the TLS fingerprint, the browser type (User-Agent) and the key of our site. Cloudflare does this as a processor for us, and also uses this data itself to improve its protection against bots. More about this can be found in the Turnstile Privacy Addendum of Cloudflare. [Legal: check the legal basis (legitimate interest), the data processing agreement and transfers outside the EU; the addendum does not mention a transfer mechanism. Cloudflare must also be listed among the recipients in the privacy statement.]
What we do not do: we do not link your cookie data to your DNA data. Your DNA profile is linked to an anonymous code and not to your name, address or the cookies on our website. [Keep as is after a check by legal and the data protection officer.]
Changing or withdrawing your choice
On your first visit, the cookie banner asks you to make a choice, with “Accept all” and “Reject all” equally large and equally prominent. Via Settings you choose per type.
You can always change or withdraw your choice, just as easily as you gave it: click Cookie settings at the bottom of any page, or here:
Do you withdraw your consent? Then we delete the Google Analytics cookies as far as our site is able to, and we no longer load Tag Manager. You can also delete third-party cookies that are already in your browser yourself, in your browser settings.
Your rights and questions
Under the GDPR you have the right to access, rectify and erase your data, and to object. How to exercise these rights and whom to contact is explained in our privacy statement. Do you disagree with how we handle your data? Then you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).
Changes
If we change the cookies we use, we will update this statement, state the date above and ask you to make your choice again.